Mattel and OpenAI: The smart toy revolution

Mattel, the giant behind iconic brands like Barbie and Hot Wheels, announces an alliance with OpenAI, a leader in generative artificial intelligence. Both companies have confirmed the joint development of a new generation of AI-based products and experiences, the first of which will be released later this year.

What can we expect?

Mattel will take a pioneering step by implementing ChatGPT Enterprise in its design and product process, seeking not only to innovate its playful offerings, but also to optimize the connection with its audiences and the internal efficiency of its teams. The goal: to bring the “magic of AI” to children’s play, balancing innovation, privacy and security from the development phase.

As Brad Lightcap (OpenAI) has pointed out, the focus is on introducing “AI-powered experiences and products in a thoughtful and responsible manner,” while Josh Silverman (Mattel) summarizes the mission as “inspiring, entertaining and enriching the lives of fans through play.”

In 2023, Mattel already announced its cross-cutting commitment to AI, with the goal of saving up to 200 million dollars in costs by 2026, while diversifying its supply chain in the face of global trade uncertainty.

A few years ago, Hello Barbie was launched, a connected doll capable of conversing with children thanks to AI, although privacy and cybersecurity challenges hampered its success. The global “smart toys” market exceeds 20 billion dollars.

Hello Barbie
Hello Barbie, from 2015.

This “revolution” generates important debates. According to experts in child psychology, the true educational value of AI will depend on the purpose: if it is to solve specific needs or expand access opportunities, the advance can be positive. However, technological toys should complement, not replace, the natural imagination of the children in the house. The role of families and educators will be crucial to maintain that balance.

Beyond Mattel

Other devices such as Toniebox, Yoto Player or gestural consoles such as Nex Playground demonstrate that technology can be integrated creatively and safely, promoting autonomy and active learning without saturating the little ones with screens. The future of play involves hybrid solutions, where AI is a tool to enrich the experience, always with adequate privacy controls and educational value.

At InnoIT we follow these trends very closely because anticipating the technological, business and social implications is our commitment to clients and partners. Is your company ready to harness the strategic power of AI applied to product and user experience?

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Luis

Brand, Marketing & Events manager
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